Tag Archive: Jon Arnold

Jan
28
2015

Three Lessons Learned from Valley Business Solutions

This is the fourth and final post in my series based on case study research done with ADTRAN customer Valley Business Solutions – VBS. They represent a great example of how channel partners are finding ways to reinvent themselves as their world of legacy telephony gives way to both Internet-based and wireless forms of communications. …

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Permanent link to this article: http://blog.adtran.com/three-lessons-learned-from-valley-business-solutions/

Jan
21
2015

Valley Business Solutions – what being an MSP means for their Customers

I’m continuing the case study analysis of this ADTRAN customer because they’re a great example of how a channel partner can transform their business and find new ways to add value with their customers. In my last post, I reviewed why becoming an MSP is good for both Valley Business Solutions and ADTRAN, and now …

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Permanent link to this article: http://blog.adtran.com/valley-business-solutions-what-being-an-msp-means-for-their-customers/

Jan
15
2015

Valley Business Solutions – why becoming an MSP is a Good Idea

My last post began a case study exploration of Valley Business Solutions (VBS), an ADTRAN customer based in Tennessee. Normally the focus of a case study is about how a vendor solved a particular problem for a customer, but my research indicates something bigger going on. There was a case study element in that post, …

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Permanent link to this article: http://blog.adtran.com/valley-business-solutions-why-becoming-an-msp-is-a-good-idea/

Dec
30
2014

Will UC be about Process or Outcomes in 2015?

In my last post, I talked about whether UC is disruptive or being disrupted. Both are going on, but these days it seems more like the latter. UC can certainly be disruptive – in a good way – by integrating many widely-used applications into a common interface. That’s the UC that most of us understand …

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Permanent link to this article: http://blog.adtran.com/will-uc-be-about-process-or-outcomes-in-2015/

Dec
17
2014

Is Today’s UC Space being Disruptive, Disrupted, or Both?

I’m asking this question for a good reason, and if you’ve been following UC over the past few months, you’ll know why. Having worked closely with the vendor community, I have seen UC evolve on a company-specific basis as well as overall for the broader ecosystem. This space has gone through some distinct phases, and …

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Permanent link to this article: http://blog.adtran.com/is-todays-uc-space-being-disruptive-disrupted-or-both/

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