Category Archive: Unified Communications

Dec
17
2014

Is Today’s UC Space being Disruptive, Disrupted, or Both?

I’m asking this question for a good reason, and if you’ve been following UC over the past few months, you’ll know why. Having worked closely with the vendor community, I have seen UC evolve on a company-specific basis as well as overall for the broader ecosystem. This space has gone through some distinct phases, and …

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Dec
10
2014

Managing UC when all your Employees are Tech-Savvy

I’m continuing the thread from my last post which set the stage for this analysis. As noted there, my focus is on scenarios where most all your employees are quite tech-savvy, perhaps more so than IT. That poses challenges for both groups, and I’ve already addressed the former. Now it’s time to review what this …

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Dec
04
2014

What Happens with UC When All Your Employees are Tech-Savvy?

Well, maybe not all, but the vast majority. So much so that it’s clear that IT isn’t the smartest one in the room, and everyone knows it.  This may not be your exact situation, but I think there are many cases out there where IT is a bit heavy on the old-school side and employees …

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Nov
26
2014

What’s your Plan for Tech-Savvy Employees with UC?

This continues the thread from my last post where I focused on the higher end of the spectrum in terms of how tech-savvy your employees are. All organizations will have a mix across that spectrum, but as workplace demographics trend younger, you’re going to have a lot of tech-savvy end users. These will be your …

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Nov
19
2014

What to do with UC when Employees are Tech-Savvy

This is the converse to my last post, and presents a very different scenario. To be fair, not all your employees will be this way, but let’s just say it’s the majority. While the definition of “tech-savvy” is pretty subjective, for this post, assume this group is generally on par or better than IT. One …

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