Jon Arnold

Author's details

Name: Jon Arnold
Date registered: April 19, 2011

Biography

Jon Arnold is an independent telecom analyst primarily focused on IP communications and disruptive technologies, such as VoIP, mobile broadband, contact centers, telepresence, unified communications, social media and Web 2.0. He has been consulting about these technologies since 2001, and can be followed on his widely-read Analyst 2.0 Blog. Jon also contributes to other publishers, such as UCStrategies and Focus.com, speaks regularly at industry events, and is frequently cited in both the trade press and mainstream business press.

Latest posts

  1. Top 10 Risks you Take with UC — August 20, 2014
  2. Top 10 Questions to Ask UC Vendors, Part 2 — August 13, 2014
  3. Top 10 Questions to Ask UC Vendors — August 7, 2014
  4. Top 10 Questions about UC, Part 2 — July 30, 2014
  5. Top 10 Clues you Might not need Unified Communications — July 21, 2014

Most commented posts

  1. You Know UC is Working When… — 3 comments
  2. What Message Should IT Send About IT for UC? — 2 comments
  3. Understanding Risk with Unified Communications — 2 comments
  4. What if Unified Communications Were a Car? — 2 comments
  5. Would you Rather UC Stood Still? — 2 comments

Author's posts listings

Aug
20
2014

Top 10 Risks you Take with UC

Over the course of this summer-long series of “top 10” lists, I’ve examined many facets of UC, with much of the focus being on the benefits. Setting the right expectations is a big part of this, and my intent is for these lists to provide a set of quick reference points to make sure your …

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Permanent link to this article: http://blog.adtran.com/top-10-risks-you-take-with-uc/

Aug
13
2014

Top 10 Questions to Ask UC Vendors, Part 2

This post is the second aspect of the broader topic regarding what questions you should be asking of UC vendors. In the spirit of the “top 10” theme I’ve been writing about lately, I broke this topic into two focus areas – five questions to ask about the vendor, and five to ask about their …

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Permanent link to this article: http://blog.adtran.com/top-10-questions-to-ask-uc-vendors-part-2/

Aug
07
2014

Top 10 Questions to Ask UC Vendors

This post picks up from a top 10 item from last week, namely how to evaluate UC vendors and their offerings. At the end of the day, it’s all about the vendor you choose and how well they live up to their end of the bargain. As such, this needs further consideration, and what follows …

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Permanent link to this article: http://blog.adtran.com/top-10-questions-to-ask-uc-vendors/

Jul
30
2014

Top 10 Questions about UC, Part 2

I started this topic in a recent post, where 5 of the top 10 questions were addressed. Since then, I got diverted to other topics, but am now coming back to this one and will present 5 more questions to round out the list. As noted earlier, this “top 10” series is intended to give …

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Permanent link to this article: http://blog.adtran.com/top-10-questions-about-uc-part-2/

Jul
21
2014

Top 10 Clues you Might not need Unified Communications

Earlier in this “top 10” series, I outlined 10 clues that you might need Unified Communications. After all, UC is hard to define, and sometimes you have to look carefully for the positive signs. In the spirit of fairness, I’m going to flip the script now, and focus on clues that lead to the opposite …

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Permanent link to this article: http://blog.adtran.com/top-10-clues-you-might-not-need-unified-communications/

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