Jon Arnold

Author's details

Name: Jon Arnold
Date registered: April 19, 2011

Biography

Jon Arnold is an independent telecom analyst primarily focused on IP communications and disruptive technologies, such as VoIP, mobile broadband, contact centers, telepresence, unified communications, social media and Web 2.0. He has been consulting about these technologies since 2001, and can be followed on his widely-read Analyst 2.0 Blog. Jon also contributes to other publishers, such as UCStrategies and Focus.com, speaks regularly at industry events, and is frequently cited in both the trade press and mainstream business press.

Latest posts

  1. What’s your Plan for Tech-Savvy Employees with UC? — November 26, 2014
  2. What to do with UC when Employees are Tech-Savvy — November 19, 2014
  3. What to do with UC when Employees are Laggards — November 13, 2014
  4. How Much UC is Enough UC? — November 6, 2014
  5. More Ado about Doing Nothing with UC — October 30, 2014

Most commented posts

  1. Who are you really selling to with UC? — 3 comments
  2. You Know UC is Working When… — 3 comments
  3. What Message Should IT Send About IT for UC? — 2 comments
  4. Understanding Risk with Unified Communications — 2 comments
  5. Would you Rather UC Stood Still? — 2 comments

Author's posts listings

Nov
26
2014

What’s your Plan for Tech-Savvy Employees with UC?

This continues the thread from my last post where I focused on the higher end of the spectrum in terms of how tech-savvy your employees are. All organizations will have a mix across that spectrum, but as workplace demographics trend younger, you’re going to have a lot of tech-savvy end users. These will be your …

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Permanent link to this article: http://blog.adtran.com/whats-your-plan-for-techsavvy-employees-with-uc/

Nov
19
2014

What to do with UC when Employees are Tech-Savvy

This is the converse to my last post, and presents a very different scenario. To be fair, not all your employees will be this way, but let’s just say it’s the majority. While the definition of “tech-savvy” is pretty subjective, for this post, assume this group is generally on par or better than IT. One …

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Permanent link to this article: http://blog.adtran.com/what-to-do-with-uc-when-employees-are-techsavvy/

Nov
13
2014

What to do with UC when Employees are Laggards

If you were a teacher, which would you rather have – a class full of slow learners, or high achievers? Each group learns very differently, and conventional wisdom would say that each requires a distinct approach to teaching. There’s a lot of truth in that, but for some teachers, the opposite is the right answer. …

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Permanent link to this article: http://blog.adtran.com/what-to-do-with-uc-when-employees-are-laggards/

Nov
06
2014

How Much UC is Enough UC?

Over the past couple of posts, I’ve explored the laissez faire approach of letting employees discover UC for themselves. This path to UC success is fraught with risk, but the payoff could be tremendous if you read the tea leaves right. Of course you could just end up being lucky where all the stars align …

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Permanent link to this article: http://blog.adtran.com/how-much-uc-is-enough-uc/

Oct
30
2014

More Ado about Doing Nothing with UC

My last post set things off in a new direction when it comes to out of the box thinking with UC, and there’s more to be said on the topic. As I’ve noted many times, UC is a moving target for everyone, and I can’t think of a better scenario to try different things in …

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Permanent link to this article: http://blog.adtran.com/more-ado-about-doing-nothing-with-uc/

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