Monthly Archive: July 2011

Jul
28
2011

What Does UC Mean for Your Customers, Part 2

In this post, I’ll continue on the theme from Part 1, which touched on how UC enhances the contact center experience with your customers. The benefits of this should be clear to both IT and top management, especially in companies where the contact center is viewed as a key business driver. I can expound on …

Continue reading »

Permanent link to this article: http://blog.adtran.com/what-does-uc-mean-for-your-customers-part-2/

Jul
28
2011

Bluesocket is at the Indianapolis VMware User Group Conference today, Thursday, July 28th 2011

Bluesocket is at the Indianapolis VMware User Group Conference today, Thursday, July 28th 2011.  The conference is being held at the Indianapolis Convention Center. Chris Koeneman, Vice President of Sales & Marketing at Bluesocket, will be presenting “Leveraging VMware to Control Wireless Networks”. *The presentation will detail how VMware can be used as the basis …

Continue reading »

Permanent link to this article: http://blog.adtran.com/bluesocket-is-at-the-indianapolis-vmware-user-group-conference-today-thursday-july-28th-2011/

Jul
27
2011

DSL: Yesterday, Today & Tomorrow

In my last blog I talked about how although many service providers, particularly the larger incumbent ones, are heavily focused on next-generation mobility and fiber, copper-based solutions still have an important role in our current – and future – broadband realities. This thinking seems to fly in the face of the belief expressed by at …

Continue reading »

Permanent link to this article: http://blog.adtran.com/dsl-yesterday-today-tomorrow/

Jul
26
2011

What Does Unified Communications Mean for Your Customers?

Most analysis around UC focuses on what it means for your business – ROI, TCO, reduced telecom spend, improved productivity, etc. This is as it should be – you’re the customer right? You wouldn’t invest in UC if it wasn’t beneficial to your IT operations, your employees and top management. In many circles, that would …

Continue reading »

Permanent link to this article: http://blog.adtran.com/what-does-unified-communications-mean-for-your-customers/

Jul
22
2011

UC – What Are Your Employees Asking For?

I’ve hinted at this question in previous posts, and I think there’s more to explore here. If you manage telecom and/or data, and if UC is on your radar, then I’d think that’s a pretty important question. You may think you know their needs, but it’s not enough to just sit back and take note …

Continue reading »

Permanent link to this article: http://blog.adtran.com/uc-what-are-your-employees-asking-for/

Older posts «